Blog · Series

From the Trenches

An ongoing series. Read it in order or jump to what you need.

  1. 1
    ZHERO's ZPA Diagnostics Engine showing a search result drilled down into users, domains and domain-port combinations, with an export to Excel button
    Investigation & MTTR

    Your ZPA discovery wildcard is a black box. Here's how to open it.

    Every ZPA environment starts with broad discovery wildcards. They are necessary, and they go opaque fast. Here is how to see exactly what is flowing through one, then tighten it.

    Jul 23, 2026 · 3 min read From the Trenches
  2. 2
    ZHERO ZCC Fleet Health executive summary showing two composite scores side by side, Equal weight per profile at 43.00 grade F and Weighted by devices at 54.70 grade E, each with a four-vertical radar chart
    Hygiene & Remediation

    App profiles, forwarding profiles, PAC files: the assessment nobody wanted to do

    The Client Connector layer is the part of a Zscaler assessment everybody postpones: three configurations that depend on each other, spread across screens you cannot open at the same time. Here is how ZHERO turns it into two scores, a heatmap and a recovery plan.

    Sep 16, 2026 · 9 min read From the Trenches