Blog · Category
Investigation & MTTR
Can this user reach it? From a vague Zscaler ticket to the cause
"Claude stopped working for me on Wednesday." No time, no error, just a day. The configuration says the destination is reachable, the logs say there were blocks, and the answer sits in the gap between the two. This is how the Troubleshooting Engine closes that gap, step by step.
Oct 6, 2026 · 7 min read Feature Spotlight
Your ZPA discovery wildcard is a black box. Here's how to open it.
Every ZPA environment starts with broad discovery wildcards. They are necessary, and they go opaque fast. Here is how to see exactly what is flowing through one, then tighten it.
Jul 23, 2026 · 3 min read From the Trenches
The work you'll never do: the mental list every Zscaler admin carries
One tenant had 290 locations and nobody knew which were still live. An export with one extra column showed 180 were ghosts. The work that was too expensive becomes done.
Jul 13, 2026 · 5 min read The Hidden Cost